(no subject)

[noahgibbs]

Pacific Bell is really remarkable about how painful it makes everything.

I called the service number for connection and disconnection. After waiting ten minutes (I was told it would be at least two, to be fair) I was forwarded to a guy that couldn't find my number, and he forwarded me to a woman who handled DSL. I told him I had a regular line too, but he immediately handed me off. She, in turn, couldn't do anything until there was a disconnection notice on the regular line, so she forwarded me -- right back to where I started, as far as I can tell. In five or ten more minutes, perhaps I'll know where I'm forwarded next.

Comments

[capnkjb.livejournal.com]

People suck.

Funny, that

[misternihil.livejournal.com]

I just turned off my service at SWBSouthwestern Bell today, who are secretly the same company as Pacific Bell (Don't Tell). I had the same experience, as a matter of fact, holding and listening to clicks, waiting for them to get around to not providing me with service.
Funny, that.

Re: Funny, that

[angelbob.livejournal.com]

If you were listening to clicks, you're luckier than I was. You might not think so, but then that means you didn't have the same hold music.

Are you picking up service with another company? I thought you had a house...

Re: Funny, that

[misternihil.livejournal.com]

Toshi and I have cell phones, so we decided that having two landlines with them was redundant, so we got rid of them. It was just sort of a hassle saving move. I don't have to deal with SWB any more. The only reason I had been keeping it around was for dial-up, but I've got a cable modem, so it's not worth having the phone.